GLOBAL ASSISTANCE DOGS™

Driven by Purpose. United by Education.


Building the world's most trusted educational community for assistance dog professionals through knowledge, collaboration, innovation, and lifelong learning.

Privacy Policy

Effective Date: July 16, 2026

Global Assistance Dogs™ ("GAD," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, register for events, become a member, enroll in educational programs, or otherwise interact with Global Assistance Dogs™.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

  • Name

  • Email address

  • Mailing address

  • Telephone number

  • Organization or employer

  • Professional credentials

  • Payment-related information (processed by secure third-party payment providers)

  • Membership information

  • Event registration details

Technical Information

We may automatically collect information such as:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Referring website

  • Date and time of access

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Provide our educational programs and services

  • Process memberships and event registrations

  • Deliver certification programs

  • Respond to inquiries

  • Send newsletters and organizational updates

  • Improve our website and educational offerings

  • Maintain security and prevent fraud

  • Comply with legal obligations

3. Communications

If you subscribe to our mailing list or register for our programs, we may send educational updates, newsletters, event announcements, and organizational communications.

You may unsubscribe at any time using the unsubscribe link included in our emails.

4. Payment Information

Payments are processed by trusted third-party payment providers.

Global Assistance Dogs™ does not store complete credit card or payment information on its own servers.

5. Cookies

Our website may use cookies and similar technologies to:

  • improve website performance;

  • remember user preferences;

  • analyze website traffic;

  • enhance user experience.

You may disable cookies through your browser settings, although some features may not function properly.

6. Sharing of Information

We do not sell your personal information.

We may share information only when necessary with:

  • payment processors;

  • technology service providers;

  • event management providers;

  • certification partners;

  • legal authorities when required by law.

All service providers are expected to maintain appropriate confidentiality and security standards.

7. International Data Transfers

Because Global Assistance Dogs™ serves an international community, your information may be processed or stored in countries other than your country of residence.

We take reasonable measures to ensure appropriate safeguards are in place for international data transfers.

8. Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

  • provide requested services;

  • maintain membership records;

  • administer certifications;

  • comply with legal obligations;

  • resolve disputes;

  • enforce our agreements.

10. Your Rights

Depending on your location and applicable law, you may have the right to:

  • access your personal information;

  • correct inaccurate information;

  • request deletion of your data;

  • restrict certain processing;

  • object to processing;

  • request data portability;

  • withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information below.

11. Children's Privacy

Global Assistance Dogs™ does not knowingly collect personal information from children under the age of 13 without appropriate parental or legal guardian consent.

If we become aware that such information has been collected improperly, we will take reasonable steps to delete it.

12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of any third-party sites they visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any revised version becomes effective upon publication on our website unless otherwise stated.

14. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

Global Assistance Dogs™

Email: info@globalassistancedogs.org

Website: www.globalassistancedogs.org

© Global Assistance Dogs™. All rights reserved.